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Submitted by Rob Richards on Thu, 07/10/2008 - 1:13pm.
Over the last year at least I've been contacted by many members of the Olympia community about OlyBlog. Some of them were current members of the blog and expressed that they don't like the atmosphere, that it is stifling to real community building. Some of them were former members of OlyBlog who walked away from active roles for the same reason: they were afraid to post their opinions for fear of some of the responses they would receive. Most of them were lurkers who never post a thing. Most of those lurkers expressed that they wanted to post things and wanted share their opinions with and hear the opinions of their neighbors, but they won't until they can be sure they won't be attacked for it. This has been expressed to me by a variety of people on the spectrum from downtown business owners to state workers to local politicians.

I immediately wanted to solve this problem, so I asked of them (sometimes they offered without my asking): What is something we could do about that? What can we change that would make you feel safe contributing to OlyBlog? Hands down the number one answer has been: Anonymity.

I got to thinking about this, and I recalled the conversations we've had in the past, and I think it's time for us to seriously weigh the pros and cons of anonymity. A quick google search I did before setting out to write this pointed me to arguments on both sides. They were all compelling indeed, but the results that small local blogs have gotten from requiring people to identify themselves in order to post, seems, in my mind right now, to outweigh the arguments against it.

It's a big decision to be made, I know. I also know that people would leave who have been great contributors to the OlyBlog community. It wouldn't be an easy decision, but I feel the kind of voices we would start getting here would quickly make us a reliable and competitive source for news and opinion, where right now, in many circles around town, we're not thought of as something to be taken seriously. It seems currently we're just a step above the Olympian's comments in the eyes of many.

So let's talk about it. What say you all?

»

My name is Jeff Melnix.

Hope folks feel safer now that they know who I really am. 

As one who uses a pseudonym I clearly have a horse in this race.  But other than people's impressions, is there any evidence that posters are using their anonymity to make Olyblog an unsafe environment?  If having been banned is a proxy for bad behavior, the last three people banned from Olyblog were not anonymous.  They didn't post under their full names, but it's not hard to find out who they are.  I just don't buy it.  Anonymity is a problem when people are allowed to post under a different name everyday (or as "Anonymous").  Not here. 

Added: I think what matters more is how people are greeted when they post here the first time. Here's what they say on Wikipedia.  Now let's talk about that.

»

Pleased to meet you Jeff :)

In conversation (such as "Oh then G-man wrote a really cool thing") I tend to refer to you as "G-man", that nickname came about early on,

Good point that people banned were not using anonymity to hide behind. 

»

Welcoming committee

This is a great idea! Can you initiate another thread for discussion?
»

Are you saying we should all be anonymous?

Actually, I'm not sure what you're advocating. Anonymity? Or using our real names? I think we'd be more civil if we were not anonymous, but far less safe. I can tell you some stories, if you're interested, about the kind of harassment nutty strangers engage in when they know your name, address and license plate number, and they disagree with you on something.
»

Safety

Some of us have to be anonymous, at least partially if not fully.

More precisely - we have to have an anonymous type user name here. Yet we can still be civil and act responsibly. 

I don't know that using anon names or not will make a difference as to how folks behave. How can we get people who bully and insult to stop? I don't really know. Other than role modeling civil behavior and setting boundaries. And pointing folks to the social contract.

Great topic of conversation Rob, thank you. 

»

Thanks for the reminder

Although I would hate to have a stalker, I can't imagine how I would feel if I were female and had something of the sort.

 

»

I'm pro names

I think using real names is a step in the right direction. It helps everyone remember that they're talking with real people who have real feelings. However, if we don't actually know each other, it's still too easy to be rude to faceless names. I'm also in favor of more meetup activities.
»

Icky

Most of you know that I'm kinda anonymous....but a good number of you have met me in person and know me well enough that being anonymous is pointless.

Rob, I'd be interested in the pages you read, or possibly even a synopsis of the pro's and con's that you picked up. It doesn't seem to me like there would be a right answer that would cover everything/everyone.

»

OK

Here is one that included both sides of the issue.
»

Thanks for posting this

nt
»

You are still anonymous to the population at large

which may or may not be valuable to you depending on your motivations. Most people here know me too, but that's different than allowing anyone on earth to Google me and find me here. Sarah and jlw also bring up another good reason to protect one's identity.  How I treat someone here is far more important than whether or not he or she knows who I am...at least when it comes to establishing a welcoming environment at Olyblog. 

Anyway, how would Olyblog verify my identity when I register?

»

I hadn't thought of it in that context

Although there are pictures of me floating around here, I'm anonymous to everyone outside of the the broho crew really.
»

Come on Norm. You can't mention your internet photos

and leave out the links.
»

One thing,

Instead of this thread being just a yes/no on anonymity, I'd really like us to solve the problem of how to have a blog where the types of folks I listed feel safe posting their thoughts and ideas. Do we take a more forceful approach to moderating and quickly weed out social contract violations? It would work, just like a good facilitator will keep a meeting on track, we could keep comments on track and civil. If we were to do that, I think we'd have to make a rule that docents (assuming we would be the ones responsible for enforcing the social contract) don't involve themselves in comment threads, or at the very least don't moderate a thread they've commented in.

I really feel that at this point, if we ever want OlyBlog to be what we've always talked about, we must solve this problem. People are looking for a place, and we are in prime position to offer them that place, but they won't come until we solve this problem.

»

Now that you've openned it up to more then anonymity...

Protecting people from a few assholes is a worthwhile enterprize, but perhaps there is more we can do to encourage and retain new users. Immagine if we put half as much energy into that as we now do scolding and moderating our misbehaving brothers and sisters. "Hey, I see you just registered on Olyblog. Great to have you. Don't be afraid to jump in and PM me if you have any questions."  Sarah suggested starting a new "Welcome wagon" thread.  I think it fits with this discussion for now, but we should. 

We might also consider some case studies.  What potentially valuable members have dissapeared and why? Perhaps we can come up with a list and discuss it at our next face-to-face.    

»

a "duh" moment

Imagine if we put half as much energy into that as we now do scolding and moderating our misbehaving brothers and sisters. "Hey, I see you just registered on Olyblog. Great to have you. Don't be afraid to jump in and PM me if you have any questions."

Yup. That's what we should be doing. I feel like a moron.

"In principle, I am an anarchist. Kurt Vonnegut once said he was an agnostic who respects Jesus Christ. I am an anarchist who loves democracy." - Kenzaburo Oe

»

yep

I agree-

-I think this is (in part) why so many "new" folks feel diss'd...

...not everyone is gonna say stuff docents and owners like, so a clear demarcation between postings from say Bert versus RW the docent (as an example) would be great.

I think alot of folks do like the rules when they are used even-handedly and alot of folks just step-away when stuff seems to be out-fo-bounds (like all the back-forth about hyperlocal).

 

»

Anonymous

If everyone would just name themselves "Anonymously Larry" or "Anonymously Wilford"...

I guess I really don't understand the "attack" thing.  I thought blogs were for discussion.

»

My real name is not

My real name is not difficult to find on OlyBlog. I've had one person track me down through the blog and call me at work. Fortunately, it was in regard to something positive about an Olympia history post. But I can imagine cases where posts regarding topics like the Nazis, Plan B, gun control, port protest, caimans, i.e., anything that gets folks all riled up, wouldn't necessarily invite a positive response. It isn't a left wing/right wing thing. It's a being civil/being an asshole thing.

If I had to use my real name, that wouldn't be a problem for me. But I know for a fact it would be for several of my fellow old-timers. I would really be sad to see people like TFI and Sarah go away.  

»

super un-anonymous

You can probably even find out where I live pretty easily, and that's the only way I'd have it.

I would probably avoid the "someone is going to track me down" fears by just not engaging in threads where people could get mad enought at me to try to track me down.

I'm pretty selective about where I put down words, but that's not to say I feel limited, I just have laid down some ground rules for myself.

1. Don't get wrapped around the axle. Don't try to convince someone in more than two posts.

2. Be brief.

3. Its ok not to respond.

»

That may work for you...

...but not for me. "Pro-life" fanatics (and I don't mean everyone who's pro-life, by any means, just the nutjobs) will persecute pro-choice people who speak out, regardless of how civil they are. I've gotten anonymous hate mail, harassing phone calls, vandalism to my car, and unwanted subscriptions to magazines, and one book club. Considering that I am a woman who lives alone with a child, being targeted like this is unnerving.

P.S.  Although I currently live alone with a child, on any given night, my boyfriend and his large dog (part German Shepherd, part wolf) may be here, so any fanatics reading this, be warned.  He's got big teeth.  

»

Precisely, jlw

There are some OlyBlog posters who have angered groups that are notorious for harassing their opponents, e.g. those worshippers of old Stinky McFartomatic himself, the Nazis. If you don't believe me, then cruise their websites, then take a shower after you're done. These people are terrorists. For once I'm cheering for the FBI. Go get 'em, Feds!

Other people don't want to reveal their real names for occupational reasons. And still others for surname connections. A lot of people are just plain shy and an anonymous identity helps them speak up. And I don't blame them. 

True, some anonymous folks are shills. Like I am for Marmite. Those of us who represent corporate interests should expect to be cross-examined if, in the course of discussion, our dialogue starts to sound like a marketing pitch or Borg corporate body rationalization. We are all in this for different motives. 

Anonymous or known, the rules of civility should be equally applied. I think of all the folks who have been cut off from discussion here, or those who stormed away in a huff, the result is pretty much 50/50 in terms of whether or not we knew their real names. In the end, being anonymous isn't really that big of a factor. I say keep the option to stay hidden. OlyBlog would lose more than it would gain by requiring our real identities.

Perhaps an idea to think about is giving all OlyBloggers an opportunity, maybe through a two-week opening of the window, to change their name identities. Shake up the Etch-a-Sketch. Maybe several posters would redefine themselves and open up a bit more.

Love, stevenl

 

 

 

»

Marmite should be shilled

If you've gotta shill for something, Marmite is the highest possible calling. Mmmmmmm.... I had some for breakfast just today. And yesterday, I had some on a baked potato for lunch. I can feel the nutrients rushing through my veins as I type. In fact, what you do is not so much shilling, as SPREADING THE GOSPEL of Marmite. Yum.
»

My brother returned from

My brother returned from London recently and brought me a nice huge jar of Marmite. Someday I'll go over there and tour the factory. In the meantime, I keep waiting for the Marmite Company to call and hire me as their U.S. spokesperson. I could drive around in a Marmitemobile going from town to town! Try Marmite spread with Blue Cheese dressing. Good stuff.
»

They make it in large jars?

I had better renew my passport.
»

I have been called a shill

I have been accused of being an anonymous shill of Triway Enterprises because I strongly support building on the isthmus.

I have chosen to handle this problem by stating facts that are cited, and by expressing opinions that are qualified. In so doing, I hope that my bias is obvious, and thus, my identity, irrelevant.

I have also tried to choose rhetoric that that is disarming. By expressing my well-supported or qualified views in language that is not aggressive or offensive, I strive to present arguments to the readers of this blog that can be respected - even by those readers who ultimately disagree with them. The ability to respect another's point of view while at the same time disagreeing with that point of view is the bedrock of liberal thinking and education.

I read Olyblog to educate myself on our community's various opinions on a variety of issues. Olyblog does much more for me in this vein than The Olympian's Editorial section does (though The O’s web comments section is great). I don't care about the name or the face behind the opinions that are well-expressed on this blog.

Unfortunately, there are a lot of opinions put forth on Olyblog that do not live up to the standards I have described above. It is in these sub-standard postings that I (a) get very little value, and (b) start to wonder who the person is behind the pseudonym.

In this sense, this debate should be about how olybloggers express themselves, not who they are. Docents and PM's should police the discussion at the fact and opinion level and let contributors remain anonymous if they wish.

»

You're a great addition to OlyBlog.

I'm sorry someone accused you of being a shill.

The hard thing about what you describe in your last paragraph is that it's so damn hard to do. People will agree on rules until it comes time for them to follow them or have them enforced on them, then it becomes bias and censorship. Is that just what we need to expect and get over it and do some real serious moderation where we just delete without warning and try to keep each other accountable? If we switch to a system like that, I think we should also create a process for docent accountability to the members. Oversight is important, docents shouldn't get away with abusing power, and I think at the very least we need a grievance procedure of some kind to more formally handle accusations of bias or abuse of power.

»

It is not disarming to say

It is not disarming to say you were accused of something, when actually you were just asked.  In fact, it is misleading.
»

Oh Lordy

Have you stopped beating your wife? "Just asking" a question is a fantastic way to make an accusation. We all know that...or should. Are all advocates of such initiatives to be treated as "schills" on Olyblog? I hope not, because that would be...lame.
»

Case in point...

This speaks, I think, to the difference between language and rhetoric. While the language was neutral, I read the question to imply an accusation.

Olyblog would be a more constructive forum if its community could police the difference, as Guglielmo has just done.

»

So how do we do that?

Other than a hard nosed approach to moderation?
»

Just a thought...

What about a five-star rating for each post and reply, where the stars would rate the overall fairness of the posting?  Perhaps the community or the docents could attempt to define fairness in some sort of link-able, refence-able document.  This document could be as simple as a link to a posting where the docents strawman the definition of fairness and the olyblog community comments.  (Heck, the docents could even demonstrate the rating system on that very same fairness-defining post). 

The responsibility for giving the ratings wouldn't just have to fall to the docents; all registered users could chime in once with their vote. Sure, the people with unreasonable postings would vote unreasonably as well, but on the whole I believe the ratings would reflect the truth (about fairness), which is to say, reflect the objective of olyblog nation.

By bringing in a quantitative metric, people would feel more secure about the risks associated with posting their thoughts.  Sure, people might make snide or rude remarks, but if the original coments were awarded with a high number of stars and the negative remarks were discredited with a low number of stars, then what is to fear?  This stands in contrast to the current approach of qualitative bantering about what constitutes fairness, which probably makes people even more skiddish about posting.  Finally, it would, without doubt, encourage people be more careful about how they express themselves in both postings and replies.

It would take some technological engineering.  I know nothing about web stuff, so I may be dreaming.  But I thought I would throw it out there.

»

Long, long ago...

...we had a system like that.

Nobody used it.


Beware the terrible simplifiers.
Jacob Burckhardt
»

Perhaps to begin...

...if the docents were required as part of their responsibility to rate each entry at least you would get some rating on every one. For the most questionable entries, more people would, in theory, be inclined to cast their votes, much as they are inclined to give their qualitative input when a questionable entry occurs under the current system (see above). But for a most entries it would probably just be the docents' votes, or perhaps just a fraction of the docents' votes. (Could docent votes carry more weight?)

This would mean a lot of work for the docents straight off, but if this were to help evolve the blog into something more credible and appealing to a broader array of the community, then the value of the blog in the eyes of sponsors and advertisers would increase. Maybe docents could even be compensated some day?

»

I agree...

...about developing some kind of filtering system. However, there are some issues that we have to consider. On the news-as-conversation model, it is really hard to judge the quality of a conversation based on the first few comments. There have been some fantastic, informative threads that have sprung from humble beginnings.

Whatever the solution is, it will have to draw from the collective wisdom of the whole group. This is not something that the docents should lead on. That would just provide fodder for those who claim bias.


Beware the terrible simplifiers.
Jacob Burckhardt
»

OK...

but just to be clear, I am not talking about docents rating the quality, relevancy, or importance of a conversation or any one particular posting.  Good postings take off naturally, while bad ones fizzle.  I agree there is no point in bringing that level of judgement into this environment.

I am talking about rating each post for its level of fairness: are the facts cited? are the opinions qualified? is the rhetoric clean? Every post could be easily rated by every reader within seconds.  There will always be room for debate and frustration with the ratings, but I think I would argue that it is better than what we have now, especially if every member can cast their vote - not just the docents. 

My point about the docents is that they, as everyday monitors and stewards of the blog, could be counted on to always cast their votes, thereby ensuring that each post always has some rating (this avoids the stagnation problem you described above).

»

Good idea in theory

But it creates a new reason for the complainers to complain. "You just down-rated that comment because you don't agree." That kind of complaining tends to take over threads and escalates into some rather obnoxious behavior. Some people would post comments hoping someone will give it a low rating...to prove they are being treated unfairly on Olyblog. The same people would help their co-complainers by giving their comments high ratings, regardless of the quality or as a virtual high-five. Both are obnoxious. Just something to consider.
»

yeah,

I also think what Burr is saying is that reason would prevail through that because it would become obvious that it's the same small group of people causing all of the trouble. When things get crazy and it's five votes up to 47 votes down, it would give people perspective. They would be able to then conclude that OlyBlog does not equal the handful of people who leave comments, but is a much larger group. Remember, we get thousands of visits a day, and have maybe 20 "active" (by that I mean someone who daily or regularly comments or contributes) users. The problem is not that OlyBlog is unsafe, it's that it seems unsafe. It's reminds of the debate over downtown and whether it's safe or not. Whether people's perceptions are true and justified or not, it's still their reality and needs to be addressed in some way. Do we do that by creating a sidewalk ordinance, or do we do it by getting people on the blog and showing them it's not such a bad place? If we focus on content in a "be the change you wish to see" sort of way, as opposed to giving "bad" behavior so much attention, I think we'll create an atmosphere that is not as much fun to be a jerk in.
»

Good point.

I forget that there are many more readers than active users. If they vote, then the malcontents would certainly be marginalized. If they vote that is.
»

I'm unclear about being 'safe' in Olyblog means

Being safe means being free from cohersion. I don't see how barbed comments or even personal attacks that do not threaten any sort of retaliation make someone 'unsafe'. Feeling uncomfortable or strongly disagreeing with a comment sometimes comes with the territory. Then again I'm a physically imposing white guy and personal safety has rarely been an issue for me so I admit I may be ignorant on this subject.
»

I can't speak for the fearful ones

but I think safety isn't the issue. Rather, is Olyblog a place you can post without having to worry too much about idiotic trollish behavior or misplaced, habitual belligerence. I avoid the Olympian comments because 90% of the contributors are creeps. You can never eliminate all creepishness, but mitigating that behavior is a good goal.
»

great point

...the part about the docents and bias is great insight Rick-

I run into this alot with D&D, whether I am enforcing a house rule or a official rule as DM, sometimes if the play is not great, arguments about rules break out, etc...

So, I just wanted to say that perhaps a larger group of "not docents" could help envision the direction and ease the burden.

»

Oooh, I hate the rule arguments

If you can't exercise good faith with your DM or your docent, perhaps you shouldn't be in the game.
»

Don't forget Fuzz

and his ability to attack a moving target
»

Spot on advice from Emmett

Letting things go does wonders.

Also...

  1. Only use PMs when encouraging someone to behave. Public scoldings create defensiveness and add to the aire of conflict on Olyblog.
  2. Create a forum where people can complain about moderation and their favorite docents.  If a comment gets deleted or edited by a docent, the author can take it up on that forum rather than burden the rest of the community with his or her complaints in the original thread.  Zero tollerance for this kind of talk on all other threads. 
  3. Eliminate the hyper-local requirement.  This seems to provide too many opportunities for people to cry foul about what is or is not considered local by a docent.  Reserve the front page for local content.
  4. Do not discourage members from blogging just becasue you don't like their topic.  If you don't like one topic, drive it down the tracker list by posting two of your own.
  5. ...
»

yes

I love all of those ideas and think we should adopt them.
»

Oh....the temptation to bring up recent history....

::::biting tongue and fingers at the same time:::::
»

Anonymity doesn't work...

...for OlyBlog press passes, that's for sure.
»

Really,

I can only imagine the challenges a certain Yoda would face when presenting a press badge.  But he's got great ears!

The Canaanite's Call

»

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